Quick Rant…
As someone in the IT field, I’m sick of consumers who don’t understand what they buy. If you go into a store and purchase a new laptop with Windows Vista on it, I don’t want to hear you keep asking “Where is my XP? Why did I get this Vista thing?” Seriously. I don’t know why it’s still acceptable for people to not know anything about technology. I’m not asking that everyone be a technophile, but really, have a little basic knowlege. 
Above is a quick example… this is a scan of an actual note I got with a laptop yesterday (the color was added by me, it was a black & white scan). Sure, I’ll look into “Delete Vista” for you. *sigh* 
Howard : 18 May 2007 at 9:22 am
“Hello there, I’m looking for a laptop. I need one with a battery. Oh, and the battery has to be rechargeable. Also, I need a UBS cable for my Lemmox printer and also one of your extended warren trees”
Gosterro : 06 July 2007 at 1:30 pm
I have always said you should have to take a test to own a computer. I would stop some of the ID10Ts from buying something that they can not use or unstand.